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MELBOURNEfc Privacy Statement

MELBOURNEfc is committed to the protection of your personal information. The following information explains how your personal information will be treated as you access and interact with the
MELBOURNEfc web site. In knowing this you are then able to make knowledgeable choices about whether to provide personally identifiable information to us and to give you the opportunity to direct us to limit the manner in which your personally identifiable information is used.

The MELBOURNEfc fully supports the 'National Privacy Principles for the Fair Handling of Personal Information' and will continually review and update our privacy policies as appropriate, hence we encourage you to check our online Privacy Statement regularly.

1. DATA COLLECTION
The information that we will collect about you will depend on how you use the facilities offered by the web site. For example, when completing a membership application we will collect details such as name, surname, address, email address, date of birth, contact number, etc. Some of this information is essential for us to be able to accurately identify who is using the service and as such is mandatory. Other types of information are collected to help us profile who is using the services and what their interests are. Information of this type is often optional, however when provided enables us to continually ensure our products and services reflect the changing interests of our customers.

2. DATA USAGE
The personally identifiable information that we collect through this web site is initially used to satisfy you with the service requested. We also gather and analyse personally identifiable information that we have collected from this web site to enable us to develop marketing programs and service offerings tailored to the relevant customer base.

The MELBOURNEfc may also use your personal information for the purpose of direct marketing in relation to promotional activities where it is impracticable for us to obtain your prior consent. When this is done, we will provide an opportunity when we first contact you to decline receiving any further marketing communications from the MELBOURNEfc, via an opt-out mechanism.

The MELBOURNEfc web site makes use of cookies to enhance the experience of visitors to the web site. A cookie is a small file which sits on your computer as part of your web browser, and allows us to identify your computer to our web site. For example, we use cookies to store a registered users' username so that the user does not need to re-type it every time he or she wishes to login. We also use cookies as part of the online Retail Shop to keep track of which items you may have in your shopping basket at the time. These cookies do not contain any personally identifiable information about you unless you have become a registered user of the web site.

3. DATA DISCLOSURE
Personal information that you submit on our website is stored on the MELBOURNEfc’s database. The Club will not sell or otherwise disclose this information to any unrelated third party. It may be used for the purpose of direct marketing in relation to promotional activities of the MELBOURNEfc or in conjunction with a major sponsor where it is impracticable for us to obtain your prior consent. Such promotions will be run by the MELBOURNEfc on behalf of the particular club sponsor. When this is done, we will provide an opportunity when we first contact you to decline receiving any further marketing communications from the MELBOURNEfc, via an opt-out mechanism.

4. DATA SECURITY
The MELBOURNEfc will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up to date and stored in a secure environment accessed only by authorised persons.

For all online credit card transactions we use a secure server certificate issued by Thawte (http://www.thawte.com) to encrypt the data prior to transmission over the internet. This is to protect the data in transit from anyone other than the MELBOURNEfc viewing the data. No data transmission over the internet can be guaranteed to be 100% secure, however you can confirm that you are on a secure server by the small padlock in the bottom status bar of your browser (this only appears on the pages where credit card information is entered).

5. DATA ACCESS
You have a right of access to personally identifiable information held by the MELBOURNEfc about you. If at anytime you wish to review or make corrections to your personal information held, you are able to do this by contacting the Club via email at membership@melbournefc.com.au.
To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

6. CONSENT
If you decide to contribute your personal information to this web site, you consent to our collecting, using, disclosing and retaining that personal information as set out in this Statement or otherwise permitted under the National Privacy Principles, until such time as you request us to stop using or disclosing that information.

7. CHANGES TO OUR PRIVACY STATEMENT
From time to time, we may need to change this Privacy Statement to reflect our changing business practices. We may change the Privacy Statement at any time by posting the changed Privacy Statement on our web site at and by posting a notice to users on the homepage of that web site stating that a change has occurred. All personal information collected and held by us will be governed by our most recent Privacy Statement, as posted on our web site at www.melbournefc.com.au.

8. HOW TO CONTACT US
The MELBOURNEfc welcomes any feedback you may have regarding our Privacy Statement. If you have any questions or queries please send an email to info@melbournefc.com.au.

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